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FEATURE Balanced Scorecard

Balanced Scorecard for turning strategy into measurable results

The TRILAY ERP+ Balanced Scorecard translates the organization's strategy into measurable objectives, indicators, targets and initiatives. Its dashboards centralize results tracking and make it easier to spot variances, alerts and improvement opportunities.

From strategy to indicators, on a single dashboard
From strategy to indicators

Translate strategy into measurable objectives

Define strategic objectives, link them to indicators and targets, assign owners and initiatives, and track their progress over time.

Strategic definition

Objectives and indicators

  • Strategic objectives
  • Indicators
  • Targets
  • Owners
  • Initiatives
Measurement

Values and measurements

  • Measurements
  • Current values
  • Target values
  • Historical values
  • Historical tracking
Four connected perspectives

A comprehensive view of the organization

The Balanced Scorecard organizes strategy into four perspectives connected to one another.

01

Finance

  • Financial results
  • Financial indicators
  • Profitability targets
02

Customers

  • Satisfaction and relationship
  • Customer indicators
  • Commercial objectives
03

Internal Processes

  • Operational efficiency
  • Process indicators
  • Continuous improvement
04

Learning and Growth

  • Team development
  • Capability indicators
  • Growth objectives
Results tracking

Values, trends, alerts and traffic-light status indicators

Compare actual, target and historical values, and identify variances with alerts and status indicators to prioritize decisions.

01

Current values

The present result for each indicator.

02

Target values

The target defined for each measurement.

03

Historical values

The evolution of results over time.

04

Alerts

Notices when an indicator deviates from its target.

05

Traffic-light Status Indicators

A visual status of each objective at a glance.

Strategic analysis

Analyze the strategy from different angles

Break down results by perspectives, strategies and objectives to understand which variables explain each variance.

Perspectives

Analysis by perspective

  • Finance, customers, processes and learning
  • Results grouped by perspective
Strategies

Analysis by strategy

  • Results by strategic line
  • Comparison between strategies
Objectives

Analysis by objective

  • Progress of each objective
  • Associated indicators
Variables

Variable Breakdown

  • Variables that make up each indicator
  • Calculation detail
Management dashboard

An integrated dashboard to oversee strategy

Dashboards with gauge-type indicators, analysis filters and results visualization. The following screenshots correspond to the system's real dashboard.

TRILAY ERP+ Balanced Scorecard dashboard with analysis of economic and financial perspectives, comparing current value against alert threshold.
Perspective analysis: current value versus alert threshold by economic and financial perspective.
TRILAY ERP+ gauge-type strategic indicators with current values, status indicators and alerts by measurement.
Current value by measurement: gauge-type indicators with status indicators and alerts.
Frequently asked questions

Frequently asked questions

What perspectives does the TRILAY ERP+ Balanced Scorecard include?
It includes the four classic perspectives: Finance, Customers, Internal Processes, and Learning and Growth.
Does it allow defining objectives, indicators and targets?
Yes. It allows defining strategic objectives, indicators, targets, owners and initiatives, with historical tracking.
Does it have alerts and traffic-light status indicators to spot variances?
Yes. It has alerts and traffic-light status indicators that identify variances between actual and target values.
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Turn your strategy into results with TRILAY ERP+

Request a demo and we will show you how the Balanced Scorecard centralizes objectives, indicators and dashboards.